222bed Privacy Policy — Your Information Is Completely Safe
222bed takes your personal information seriously. This policy explains in detail how we collect information, how we use it, and how we keep it secure.
Introduction and Scope of Policy
222bed ("we", "our") is an online gaming platform that provides services for users in Bangladesh. This privacy policy explains how we collect, use, store, and disclose your personal information.
This policy applies to the following:
- When using the 222bed website (222bed.cam)
- During the account registration and login process
- When managing financial transactions (deposits and withdrawals)
- When receiving customer service and support
- In relation to promotional activities and receiving bonuses
Protecting your privacy is our top priority. We keep all your information secure using SSL encryption and modern data protection technology.
What Information We Collect
Personal Information
We collect the following information to create and manage your account:
- Full name (in Bengali or English)
- Date of birth (for age verification — confirming 21+)
- Email address
- Mobile number
- Address (where applicable)
- National ID card or passport details (for verification)
Financial Information
To ensure secure transactions we collect:
- bKash, Nagad, or Rocket account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal records
Note: All financial information is transmitted and stored via SSL encryption.
Technical Information
Information collected automatically while using the website:
- IP address and device information
- Browser type and version
- Operating system information
- Cookie and session data
- Time spent on site and browsing history
Gaming Activity Information
To ensure fair play and responsible gaming:
- Game play history and results
- Bet amounts and frequency
- Time spent active on the platform
- Bonus and promotion usage records
- VIP level and points history
How Your Information Is Used
222bed uses your collected information only for legitimate purposes. Each purpose for which we use your information is clearly described below:
Account Management
Your identifying information is used to create, verify, and keep your account secure. This ensures that only you can access your account.
Transaction Processing
Financial information is used to complete deposit and withdrawal processes via bKash, Nagad, Rocket, and bank transfer.
Customer Support
Your information is used to resolve any issues you have and to provide round-the-clock Bengali live chat support.
Security and Fraud Prevention
Information is analysed to keep your account and financial transactions secure and to prevent unauthorised access and fraud.
Responsible Gaming
Your gaming habits are monitored to ensure responsible gaming. If signs of excessive gaming appear, we can provide you with support.
Service Improvement
Aggregate usage data is analysed to improve the quality of our platform and services. This analysis is always carried out with the user's identity kept anonymous.
Cookies and Tracking Technology
222bed uses cookies and similar technologies to operate the website properly. Cookies are small text files stored on your device.
Essential Cookies
Essential for the basic functioning of the website. Used to store login sessions, security verification, and language preferences. These cookies cannot be disabled.
Functionality Cookies
Used to remember your preferences and settings, such as favourite games, screen layout preferences, and so on. These make your experience more convenient.
Analytics Cookies
Used to understand how users interact with our site. This information helps improve the site's performance and usability.
Security Cookies
Used for security verification to prevent fraud and unauthorised access. These keep your account and financial information secure.
You can manage cookies from your browser settings. However, disabling essential cookies may cause some site functions to not work properly.
Sharing Information with Third Parties
When Information May Be Shared
- Payment Processors: Only the necessary information is shared with bKash, Nagad, Rocket, and banks to complete transactions.
- Technology Partners: Limited information may be shared with trusted technology service providers for the purpose of operating the platform.
- Legal Obligations: Information may be provided in response to a court order or a lawful request from a government authority.
- Fraud Prevention: In cases of serious fraud, we may cooperate with security agencies.
What We Never Do
- Sell your information to advertisers
- Transfer information to third parties for marketing purposes
- Disclose your gaming history without your permission
- Send financial information to any unauthorised party
- Share any information that reveals your personal identity
Data Security Measures
222bed follows industry-leading standards to protect your information. Our multi-layered security system is described below:
SSL Encryption
All data transmissions are secured with 256-bit SSL encryption, ensuring banking-level security.
Firewall Protection
Advanced firewalls and intrusion detection systems automatically block unauthorised access attempts.
Two-Factor Verification
Two-layer security is ensured for account access through password and mobile verification.
Regular Audits
Regular security audits and penetration testing are conducted to identify security vulnerabilities.
Data Retention Period
222bed retains your information only for as long as it is necessary and usable for the purposes stated in this policy.
| Type of Information | Retention Period |
|---|---|
| Account information (name, email) | For as long as the account is active and for a security period after closure |
| Financial transaction records | For a period determined by legal and regulatory requirements |
| Gaming activity logs | For at least a set period, for responsible gaming monitoring purposes |
| Technical logs (IP, session) | For a limited period for security analysis purposes |
| Customer support communications | For a set period after resolution for quality improvement purposes |
After an account is closed, we retain the minimum information needed to meet legal obligations and securely delete the rest.
Your Rights and Options
You have full control over your own information. Your rights are described in detail below:
Right to Access Information
You may request a copy of your personal information stored with us at any time. We will provide this information within a reasonable time.
Right to Correct Information
If any of your information is incorrect or incomplete, you may request that it be corrected. We will update it as soon as possible.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, it may not be possible to delete some information due to legal obligations.
Right to Object to Processing
You may object to the processing of your information for specific purposes. You always have the right to opt out of marketing communications.
Protection of Minors' Information
222bed is a responsible gaming platform. Our services are for persons aged 21 and above only. We do not knowingly collect information from any person under the age of 21.
If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all collected information.
If you believe that a minor is using our platform, please contact us.
Data Transfer & Storage
Your information is stored on secure servers. If it becomes necessary to transfer any data elsewhere, we ensure that adequate security measures are in place there as well.
Worth noting in particular:
- End-to-end encryption is used for all data processing.
- Data protection obligations are included in agreements with third parties.
- Payment processors (bKash, Nagad, Rocket) follow their own privacy policies.
- In the event of a data breach, we will promptly notify you and the relevant authorities.
Changes to the Privacy Policy
222bed may update this privacy policy from time to time. In the case of significant changes, we will notify you in the following ways:
- Posting a clear notice on the website
- Notification by email (for registered users)
- Updating the "Last Updated" date at the top of this page
If you continue to use our platform after an update, you will be considered to have agreed to the revised policy. We recommend that you review this policy regularly.
Contact Us
If you have any questions, comments, or complaints about this privacy policy, please contact us:
Your privacy is our highest priority.
See our guidelines to learn more about responsible gaming.
Responsible Gaming Guidelines